Thank you for your note. I am firm believer in giving credit where it is due and I can honestly say that all credit was due to this team who worked and collaborated together to ensure that we had a good experience, right down to Peta-Anne visiting us at home while the moving was on just to ensure that everything went off well and Maxine keeping us regularly updated as well as being responsive, while Regan also ensured that deadlines and commitments were met.
It made it that much easier and felt reassuring to have that constant touch point and I would say that this definitely was a unique selling point in ensuring that our decision was the right one.
All the very best to all of you and I will definitely be pleased to recommend services on the platform that you provided.
I would just like to compliment you on the superb service we have received from Daleen. To be honest if we still had our business I would look to poach her. Her manner and professionalism to the last detail excellent.
I thought I would write you and tell of the terrible service we received from agents Pam Golding, Remax where their commission was In the hundreds of thousands of Rands. With both mentioned once sale was done, that was it, no returning of phone calls etc.
Anyway well done you have every reason to be very proud of Daleen who is also very humble, which is quite strange in today’s world.
Ingrid Zahavi and Assa Waxman
What can I say? Words fail me.
The crew who delivered our “house” to Plettenberg Bay today were outstanding! Only 6 of them including the driver, a hot day, a steep driveway, heavy things, including the piano, the Buddha statue, and the marble lounge table, never mind the huge fridge and that wrought iron Turkish coffee cup stand. O M G. And the word “no” did not exist for them.
So polite, so professional, so quiet and left the house fully unpacked and removed all the boxes and
Packing material, as if nothing had happened.
Took them a total of 6 hours! Just unbelievable.
I am SO glad that I used Elliott Mobility. Best decision ever.
And not one single item was broken (except a plate that I myself dropped).
Thank you ALL very, very much for outstanding service. I will certainly write on hallo peter and will definitely recommend your company if I ever know of someone needing the most professional movers.
Firstly I want to thank you and Elliot for the great service and excellent quality of work you have shown in transporting our container to the US. At every step of the way, I had absolute confidence that our belongings were in good hands and well looked after.
On opening the container, our items looked exactly like they had 3 months ago. Even the delivery crew here in Boston commented on how well packed and protected everything was. I would certainly recommend Elliot to anyone who asks. Paying a premium for great service is definitely worth it!
The only slight issue that I’ve picked up having gone through the boxes and furniture is one couch that has been damaged. The rear strut at the base of the couch appears to have been broken. I suspect this was due to excess pressure being placed on it rather than negligence. Considering the time and distance, this is a minor item and not something I blame anyone for.
Again, I want to say thank you for everything. Your great service is highly appreciated.
I like to spend a few minutes to compliment Duncan for his excellent work. In reality, the whole team is excellent, but with Duncan playing an important pivotal role for me, I must express my satisfaction and admiration for his attentive service, follow up and friendly disposition.
Well done! Thank you and regards,
Thank you very much to you and your team!
The move went really smoothly – far more than I could have ever anticipated! The team assisting me were absolutely brilliant and I can’t thank you enough. They made a rather unpleasant and emotional situation as simple and easy as possible.
I wish to express my thanks to you & to the Elliott Mobility operational & delivery team for your quality service.
The storage period being over 6 years was of unusual duration & the few queries & challenges which arose were minimal in relation to the circumstances.
The operational professionalism I experienced carries my compliments & recommendation.
I had your team here this morning to pack for the Mauritius shipment.
They are a team to be recommended and proud of. What lovely girls and guys, so professional and friendly.
Many thanks, it was a joy to have you here.
People often comment that good service is scarce and that professionalism is a dying attribute in the 21st century… You can imagine my absolute delight upon started my dealings with the Team at Elliott Mobility and found that every step of the process was managed with such professional care, timeous follow up and service excellence!
The proof in the expectations that were set indeed realised today when the removal team from Elliott Mobility arrived – bright and early – and started preparing my furniture and prized possessions for the move to the storage facility. I was impressed with every step of their procedure! The wrapping, the care in which they handle each item and the detailed manner in which all get noted and followed on the inventory.
To top it all, this Dream Team was friendly, courteous and super helpful in every way.
I really would like to take this opportunity to thank each person involved in the process. I have made use of moving companies in the past as I have relocated city to city, however Elliott Mobility is by far the most impressive and professional I have come across!
A big thank you to Jaques Kruger who insisted I explore the option using Elliot Mobility – you are indeed a fantastic Brand Ambassador for the Company.
Ansa and Micca – your continuous follow up and detailed information kept me in the loop and provided me with every bit of detailed I required to make informed decisions – you are amazing.
And then – to the Dream Team who made everything happen smoothly and made it seem so effortless today – you are Super Stars!
Thank you once again.
Paula De Oliveira
Service in South Africa is a rare commodity and even though there are winds of change on the horizon in terms of service in this country, exceptional is still awhile away.
With that said…..
Never-ever-ever have we experienced a household move where every person in the chain of service was whole-heartedly motivated to give quality at every opportunity.
The Elliott’s staff we dealt with are the quintessential example of service excellence- Now that’s exceptional!
A HUGE THANK YOU to your team (Micca Du Toit, Ansa Sheun, David and all crew on the day) for making the experience enjoyable and worth every cent …
We will undoubtably recommend Elliott Mobility at every opportunity!
I just want to say thanks for the great service and communication you had with me concerning my goods.
I am very impressed and pleased with your professional and timely responses.
All is good and nothing was broken or damaged. My compliments to Michelle for assisting me when I came in and the two gentleman who delivered my goods. As well as the receptionist who was extremely helpful and the tea and coffee offered was highly appreciated. The delivery guys were excellent in their demeanor, well conversed and professional. Please send this email to your line manager as he/she needs to know how happy and pleased I am.
Chris and Lynne Hillier
I wish to compliment you company and more specifically our move team for an amazing move in what was to us a rather stressful period.
We relocated from Johannesburg to our ultimate retirement home in Hermanus.
Having called several moving companies the passion and exuberance of Portia in your telesales team had sold us She is a gem. This was reinforced by the professionalism of Clint during his site visit. My constant mails up and down must have been a pain to your admin team
Sello, JP, Rasta and the rest of the wrapping and loading team could not have been more friendly, helpful and patient. The carpenter (I don’t know his name)who made up the special crates for specific items was amazing. The team is a real asset. Watching our whole life disappear on the truck was daunting.
The offload last Monday was equally efficient. Mandy and her team moved furniture and boxes into the designated rooms and unwrapped. They assisted me in reassembling a number of items and took the time to make sure we were sorted before they left. Apart from a few minor scrapes, and one small missing box of wine and olive oil everything arrived in perfect condition. Having heard horror stories of moves from a number of people we were rather concerned and sceptical but we will certainly add a voice to those who recommend Elliott’s going forward. Please commend your team and thank them for looking after us so well.
Our company Visazone was due to move on the 30th of May and this stressful exercise, so stressful in fact that we considered postponing it, but it was made so easy by Paul Petzer and the moving team that came through that if we had to move again we would not stress with Elliot Afrovan by our-side. . . The move was done exceptionally well and all who were involved were professional and punctual.
Our furniture was handled carefully and we suffered no loses or damages at all.
Most importantly was my Directors comment that this has been the easiest move since the start of the company over a decade ago.
Thanks a million to you and your team! We would definetly use your company again!
I just want to say a HUGE thank you for your assistance with regards to my relocation you did make this transformation a lot easier.
Lesley and Herbert Hofmann
Herbert and I would like to express our sincere appreciation for the outstanding job that the “Elliott Dream Team” made when packing up our entire household for shipment to Germany. Your work ethic, courtesy, efficiency and friendliness made both Herbert and I feel that we were in very good hands.
What also impressed us was the care that you all took when packing, wrapping each item carefully. We could also see that each item was clearly marked, as well as which room it came from, and it was double checked against your packing list – The systematic way in which everything was done really impressed my German husband who likes things done in an orderly and systematic manner. If we all, as South Africans, worked like you four worked as a team, there is a great future ahead for our country!
All went very well and the guys were really helpful.
Thanks for all your help throughout this progress. The wife and I are grateful!
I would like to thank you for all your services and you personally.
The crew from Pretoria and from Cape Town where very good and professional.
From the initial call with Hester to apartment viewings in the desired area and a final checklist and walkthrough done by Jenine without me having to be present, the apartment hunt process could not have been much smoother.
Thank you both for an awesome job!
I cannot begin to thank you guys for the fantastic service I received – the team was beyond amazing. Douglas is a real leader and made the process easy and painless.
Well done on the team you selected.
Just a quick note to say thank you to you and your team for making our move so painless.
Everyone has been very professional in what they have done. We had no breakages or anything damaged.
The staff were all very friendly and efficient.
Lenah and Godwin
Thank you for the cordial relationship we had over the past 10 years. Elliott looked after our property very well and we are grateful for that.
I also would like to thank Lizette for the efficient manner she handled the whole process of removing our items from storage. She was very helpful and friendly whilst executing the job professionally. After driving all the way from Gaborone to Midrand to take the goods out of storage Lizette made the whole exercise easy and stress free. I have no hesitation to recommend your company to other people who might need your services.
Our consignment arrived on Monday and I’d once again like to thank the brilliant Elliot Team (Lauren, Michelle, the packers headed by Patrick) for being a pleasure to work with.
Ria and Desmond
Thank you and especially the loading crew for a job well done.
I am so happy you assisted me with this move It could not have been better.
The Members and Board of Directors of the EPIC Foundation would like to thank you and Elliott Mobility for your assistance and support. We found ourselves in the unfortunate situation where we did not have funding for rent and our lease on the premises ended. We had no option but to stop our projects and pack up with no idea what to do with our belongings. Your offer to collect our furniture and place it in storage for us until we could get back on our feet again was an absolute blessing. Had it not been for you we would not have been able to set up again when we found new premises. We cannot thank you enough for the assistance you gave us.
We would also like to take this opportunity to compliment the staff you sent to our offices to assist with the pack up and again off-loading when we found new premises. They were extremely professional and friendly and it was an absolute pleasure to have them around.
With your help, we were in a position to continue making a difference in the community.
Once again, thank you for your generous support and assistance
I would like to compliment you and your staff on a fantastic move carried out by your Company.
Moving home, at the best of times, is a painful experience. This move has been a highly pleasurable experience, from start to finish. Not only have you been very accommodating as far as revised moving dates are concerned, but also given reduced rates, for which I am very grateful.
Please pass on a very big thank you to all your staff concerned, especially to the Team Leader – Jerry – what a wonderful, capable and considerate man you have in him.
Once again congratulations and thank you all very much for a painless move.
Thank you for your professional service. I visited Mr Matthews yesterday. He found his feet very quickly due to the “painless” relocation.
I want to commend Elliott Mobility and your very professional team that assisted us in South Africa. From Clint, Sihle and Charlene to Patrick, Grace and their very capable team. They treated us and all our personal belongings with the utmost respect and it is very clear that they portray the company image in the quality of work that they do.
It is in my opinion very seldom that service like this still exists. It has thus far been an excellent experience and I look forward to feedback more when our goods have landed in New Zealand.
I will definitely recommend Elliott Mobility to anyone who would like to move.
Just to let you also know that the move went well. The guys were just awesome. So helpful and pleasant. Was a real pleasure to have them in my home.
I will definitely recommend your company to anyone that wants to move. The service provided was just excellent.
Just again from Charles and myself a BIG “RELEBOGILE” to all of you for a very successful and trouble free relocation. I appreciate the supervisor and his team’s high standard of work, but almost more so their wonderful attitude.
All the best and blessings to all of you!
The Elliott Mobility Services packing and loading crew lead by Nagel and Anastacia have been absolutely superb and a pleasure to work with – professional and courteous at their best!
THANK YOU very much. These moves are always challenging and this Elliott crew has made it easier and stress free on my household.
Charles / Moira … on behalf of myself, my wife and Boeing, please extend our most sincere heartfelt appreciation to every single member of the crew for a job superbly well done. BTW – can you send them over to France for the unpacking?
Paola and Loris Pagni
As you are aware, our container arrived safely at it’s destination. We have finally managed to unpack all of our belongings, and thanks to the excellent work of the packing team in South Africa everything has arrived intact – nothing broken and nothing missing!!
We wish to thank both Elliot and Bolliger for your professionalism and support during our containers travels.
You have all been truly amazing – many thanks!
Just a quick note to thank Justine Boshoff for an excellent job done on surveying my unit this morning.
It was most refreshing dealing with a professional who was on time, thorough, knowledgeable and extremely capable.
I look forward to the rest of the process if this is an indication of things to come! Thanks,
I’d like to take this opportunity to thank you at Sterling and the entire Elliott team in South Africa for a job exceptionally well done.
Everything was handled professionally and the move could not have gone any smoother. The crews at both ends were very hard workers and did a great job all around.